From the notebook
Ideas you can
put to work.
Practical notes on better software, clearer processes and automation that leaves room for judgment.
Before you build an internal tool, map these five things.
A short, practical brief for turning a messy workflow into a useful first version.
Read the articleAutomate follow-ups without losing the human part.
Where automation helps, where it should pause and how to make a small workflow dependable.
Read the articlePut your own process on paper.
A clear problem is a good place to start building.